Cordova and Collierville builder keypads: a leftover pad is not ADT until you order monitoring
A clean keypad in a Cordova or Collierville hall is the most common fake-finished security story we hear. The builder’s low-voltage sub hung it. A code may still arm a local siren. The listing said “security system included.” None of that is ADT monitoring. Home Security Systems Memphis takes the new-build leftover call at (901) 979-6001. SafeStreets professionally installs. ADT monitors 24/7. This site is not ADT corporate. The lockup is Memphis Security Pros. Photograph the pad before you assume the account transferred at closing. It almost never did.
Resale leftovers in Midtown and East Memphis are a different article. Those pads are often older and sometimes ADT-capable. Builder leftovers are usually the wrong brand for an ADT account and need a replace. Read both if you are not sure which house you bought. Leftover keypads after a Memphis closing is the resale version. This journal is the plat version.
A builder leftover is usually not ADT
Builders buy a package. A sub hangs a pad, a few door sensors, and maybe a motion in a hall. The system may talk to a temporary account through closing, or it may only scream locally. When the builder walks away, the account walks away. You inherit plastic. You do not inherit 24/7. A yard sign in a Cordova flower bed is advertising. A window sticker is advertising. ADT is a monitoring agreement in your name — typically 36 months at promotional rates.
Promotional packages start at $53.99/mo* for Secure+. Smart+ is $63.99*. Complete+ is $74.99*. Many plans have a $99 install*. Qualifying monitoring can include a free alarm promo ($850 value)*. Homeowners only. Credit approval applies. Early termination fees apply. The builder leftover does not change those three plans. It changes labor. Replacement is still a professionally installed system. Do not pay a random app kit to sit next to the builder pad and call it done.
If a salesperson from anywhere else tells you the builder pad “already is ADT,” ask who is paying the monitoring. If the answer is “the builder” or “I am not sure,” it is not your ADT account. Call this 901 line. Send the photo. Hear reactivate versus replace from someone who will test it in the hallway.
Cordova 38016 and 38018 plats
Cordova sits in the east Memphis service area with a lot of 1990s through 2020s plats along Germantown Parkway, Walnut Grove, Trinity, and Houston Levee edges. Newer phases show the clean builder pad. Older phases show a mix of leftover brands from prior owners. Photograph whatever is on the wall. Confirm whether the address is City of Memphis for Chapter 9-16 or another hall. Cordova ZIPs surprise people. The specialist names the office from the ZIP. You confirm.
Weekday empties toward I-40, Wolf River, and Poplar still happen on these lots. School-day empties after MSCS or a municipal calendar still happen. A gate on a Cordova plat is not monitoring. A leftover pad that chirps when you open the garage is not ADT. Indoor sensors plus 24/7 still protect the house when you sit in a Germantown Parkway office. Cordova is the community page. Weekday empties is the commute.
HOA camera rules show up in the same closing folder as the leftover pad. Bring the packet. Indoor first. Video if the language allows. Do not mount a leftover builder camera that already violates the elevation. HOA camera rules is the packet article.
Collierville 38017 new-builds
Collierville new-builds along Houston Levee, Byhalia, and the I-269 edge show the same leftover story with a different hall. Collierville is its own city and its own school district. We do not invent a Collierville residential permit dollar. Confirm from the ZIP. Chickasaw Electric Cooperative serves some Collierville pockets. MLGW serves others. Confirm the meter. Ask about cellular backup so the panel still reaches ADT if that feeder or the Wi-Fi drops.
Collierville Schools empty those houses after drop-off. We will not rank the district. We will ask you to arm after the last backpack leaves. A builder pad does not watch dismissal. A professionally installed ADT account does. Collierville is the community page. School-day empties is the calendar.
Packets in Collierville plats are often stricter about street-facing cameras than the builder’s leftover camera implied. The builder hung what the builder hung. The board still has a page. Photograph both the pad and any leftover camera. Ask before we reuse either.
Southaven and Olive Branch builder pads
DeSoto new-builds pick up the same leftover plastic. Southaven 38671 and Olive Branch 38654 are Mississippi desks. Chapter 9-16 does not follow you there. Southaven bills up to $100 after four false alarms in twelve months. Olive Branch bills $100 after three false alarms in twelve months. Horn Lake and Hernando confirm from the ZIP. Entergy Mississippi or Northcentral Electric is the meter, not MLGW. Photograph the pad. Confirm the ZIP. Memphis versus DeSoto is the desk article.
Arlington, Lakeland, Piperton, and Oakland edges show builder leftovers as the houses get newer. Same photo. Same 901 call. Same three packages. Different hall. Different feeder. Coverage confirms from the property ZIP. Promotional offers are for homeowners. A builder who “included security” did not include your 36-month ADT agreement.
Atoka, Munford, and other Tipton lots on this catalog get the same leftover question when a new house still has the sub’s pad on the wall. Confirm coverage. Do not assume. Send the photo.
Photograph it. Do not assume the account transferred
- Full face of the pad, brand, and model if printed.
- Second pad at the garage walk-through if it exists.
- Closet or attic panel if you can find it without tearing the house apart.
- Door sensors the builder left, even if they look cheap.
- Any leftover camera or doorbell the sub mounted.
- The HOA camera paragraph, if you have it.
You do not need to unscrew the pad. You do not need the builder’s superintendent on the phone. You need the camera roll and the ZIP. 38018 is not 38017. 38016 is not 38654. 38002 is not 38138. The likely leftover type and the desk both change with that number. How to order is the call. There is no form that accepts a photo.
Replace versus reactivate
Replace is the usual builder-pad path. The brand is wrong, the panel cannot take an ADT account, or the leftover is a local-only siren. SafeStreets takes it off and professionally installs a panel that can reach ADT. Sensors that are still good may stay. Sensors that are toys come off. You should arm from the driveway before the truck leaves Houston Levee or Germantown Parkway.
Reactivate is the exception. If the leftover is actually ADT-capable and still sound, we would rather test it than rip it. That is more common on a 2005 East Memphis resale than on a 2024 Collierville spec house. The photo is how we guess before the truck. The hallway is how we know. Do not decide from a model number in a forum.
Both paths should include cellular backup. Builder leftover Wi-Fi is the last owner’s or the sub’s. It will drop with MLGW, Chickasaw Electric, or Entergy. Ask whether the new or reactivated panel still reaches ADT when power or internet dies. Cellular backup is the feeder article. How installation works is truck day.
HOA camera rules on the same lots
Closing folders in Cordova and Collierville contain a keypad photo in the listing and a camera paragraph in the covenants. Those documents do not agree. The listing wanted “smart home.” The board wants a clean elevation. Indoor door and window sensors do not need the board’s blessing on most lots. Street-facing cameras do. Order indoor plus ADT 24/7 this week. Add Complete+ video when the manager answers.
A leftover builder camera may already violate the packet. Do not assume grandfathering. Photograph it. Ask. Do not let a camera fight delay the door contacts. School starts anyway. The commute starts anyway. How much ADT is in Memphis is the package math. Secure+ exist so you can skip video without skipping the watch.
Smart+ at $63.99* is a better day-one add than a banned soffit camera. A lock and a thermostat live inside. A garage opener lives in the garage. Boards rarely fight those. They fight the brick. Start inside.
A gate is not monitoring
Cordova, Collierville, Southwind-style, and DeSoto plats sell gates. Gates fail open. Gates fail closed. Gates log clicks for a manager. They do not call you when a rear slider opens at 11:40 a.m. while you sit on I-269. Do not subtract ADT because a gate arm exists. Add ADT because the house behind the gate sits empty after drop-off.
Community patrol language in a packet is not ADT. A doorbell on the brick is not ADT by itself. ADT is the monitoring center that can call you and request help when it is appropriate. SafeStreets is the technician in the hallway. Home Security Systems Memphis is the 901 line that puts those jobs on one quote. Memphis Security Pros is the lockup.
If the gate code is still the builder’s default, change it. If the leftover pad code is still 1-2-3-4, that is why we replace and retrain. False-alarm clocks in Memphis, Bartlett, Southaven, and Olive Branch do not care that you closed last month. Teach the household before the first full week in the house.
Paper, power, and the new-build folder
If the Cordova lot is in the City of Memphis, Metro Alarms is $30 new, $10 renewal, expires June 30, (901) 636-6380. Permits are not transferable from the builder or the last spec owner. File after install in your name. If the lot is Collierville, Germantown, Arlington, or Lakeland, confirm the desk from the ZIP. We do not invent those dollars. If the lot is Southaven or Olive Branch, use those false-alarm clocks, not Chapter 9-16.
Power is MLGW on many Cordova lots, Chickasaw Electric on some Collierville and Arlington lots, Entergy Mississippi on Southaven, Horn Lake, and Hernando, Northcentral on Olive Branch. Ask which bill is in the closing packet. Ask about backup on that feeder. Memphis versus Germantown is the Shelby desk article. This heading is the new-build stack of paper plus power plus plastic.
Do not wait for the builder warranty to “turn the alarm on.” That is not a warranty item. It is a monitoring agreement. Order it on this line. Hear the date. Be home for the test. Add a spouse and a neighbor to the call list before the truck leaves the cul-de-sac.
The builder warranty will not turn monitoring on
New-build folders in Cordova and Collierville include paint touch-ups, sod, and a one-year warranty card. They do not include an ADT account. A superintendent who says “the alarm is done” means the sub hung plastic. Call this 901 line anyway. Send the photo. Hear replace versus reactivate. Hear the monthly. Hear the date. Warranty work will not test cellular backup. Warranty work will not add you and a spouse to an ADT call list. Warranty work will not file Metro Alarms or confirm a Collierville desk. Those jobs start after you order.
Spec houses sit empty between closing and move-in. That stretch is a weekday empty with a builder code still on the garage pad. Change the gate code. Do not assume the pad code is private. Order monitoring before the furniture truck if you can. If you cannot, photograph the pad the day you close and call from the driveway. Painters and cleaners will pull a pad they think is junk. Stop them. The photo is cheaper than a guess after the hole is mudded.
Custom builds have the same leftover if the low-voltage sub was in the bid. A nicer pad is still not ADT until someone pays monitoring in your name. Smart-home apps the builder left on a tablet are not ADT 24/7. They die with the Wi-Fi. Indoor door contacts with cellular backup are the watch. Complete+ video is optional and still needs the packet. Do not let a builder tablet delay the 901 call. How much ADT is in Memphis is the money. This heading is the warranty myth that keeps plats unwatched through the first school year.
Call (901) 979-6001 with the photo
Call (901) 979-6001 with the ZIP, the plat city, house versus extra unit, the leftover photo, cameras yes or no, and the packet if you have it. Hear replace versus reactivate. Hear $53.99*, $63.99*, or $74.99*. Hear the $99 install on many plans. Hear the desk. Hear the date. SafeStreets installs. ADT monitors 24/7. Memphis Security Pros is the local voice. Home Security Systems Memphis takes the quote. There is no form.
A builder leftover is not ADT until you order monitoring. A gate is not monitoring. A listing bullet is not monitoring. Photograph the pad. Arm the empty house. The Memphis security guide is occupancy and leftover pads. Communities we serve is the map. Then send the photo and dial before the first school-day empty on that plat.